For Players Aged 21 and Above

bhai88's Commitment to Responsible Gaming

Gaming should be enjoyable, not stressful. bhai88 wants every member to understand their limits and play in control — that is the core of our responsible gaming approach.

Secure Account

Set Your Own Limits

24/7 Support

Why It Matters to Keep Gaming Under Control

21+ All casino and betting services at bhai88 are available only to individuals aged 21 and above.

Gaming at bhai88 should be an enjoyable experience — not a source of income or a way out of financial difficulty. Online gaming and betting naturally carry risk, and there is no guarantee of winning at any time. Every member should therefore decide in advance how much time and money they are willing to spend.

Reading our Terms and Conditions will show you that bhai88 always prioritises the interests of its members. We believe that building healthy gaming habits is each member's own responsibility, and it is our duty to help them fulfil that responsibility.

Age verification is an important step for us. No one under the age of 21 may open an account or place bets on the bhai88 platform. A national ID card or passport must be submitted as proof of age during account verification. If there is any doubt about a member's age, we suspend the account and complete the verification before proceeding.

In accordance with our Privacy Policy, protecting members' personal and financial information is our first priority. All transactions are completed using SSL encryption, ensuring that third-party access is completely blocked.

Tools to Set Your Own Limits

bhai88 provides several tools to help members stay in control of their gaming.

Deposit Limit

Set in advance the maximum amount you will deposit each day, week or month. Once this limit is reached, deposits will stop automatically.

Time Limit

Playing for long stretches at a time can be harmful. If you set a daily limit for how long you stay online, bhai88 will send you a notification when that time is up.

Self-Exclusion

If you want to temporarily or permanently close your account for a set period, choose the self-exclusion option. You will not be able to log in during this time.

Loss Limit

Once you have lost a set amount, your session will end automatically. This protects you from larger losses and reduces mental pressure when making decisions.

Cooling-Off Period

If you feel you need a break from gaming, put your account on pause for anywhere between 24 hours and 30 days. All betting will be paused during this time.

Direct Support

To activate any of the tools above or to talk about your account, contact our support team 24/7 via live chat or email.

Warning Signs of Problem Gambling

If you notice any of the following in yourself or someone you know, it is time to be careful.

Spending Beyond Your Budget

Repeatedly spending money beyond the limit you set, or placing more bets in an attempt to win back what you have lost.

Unable to Stop

Wanting to keep playing when winning, and being unable to stop even when losing — this is an early sign of losing control.

Hiding It from Family

Feeling the need to hide your gaming from family or friends, or a tendency to be dishonest about it.

Financial Strain

Setting aside money for gaming or borrowing money while skipping essential expenses or debt repayments.

Ask yourself

Think about the questions below. If your answer to more than one is "yes", take a pause and consider seeking help.

Am I spending more money on gaming than my budget allows?
Do I feel the urge to place more bets to win back money I have lost?
Does gaming feel more important to me than work, studies or family responsibilities?
Has gaming changed my sleep or eating habits?
Do I have to hide my gaming from family or friends?
Do I feel irritated or anxious when I cannot play?

Where to Find Help

Asking for help is not a sign of weakness — it takes courage. Support is available through any of the following.

bhai88 Support Team

Our support team is available in Bengali and English, 24 hours a day, 7 days a week. Immediate help is available via live chat. To contact us by email: [email protected]

Family and Trusted People

Share what is on your mind with a family member or a close friend. Support from those close to you can often open the door to professional help and give you the mental strength you need.

Professional Advice

Talk to a mental health specialist or counsellor. Professionals trained in treating behavioural addiction can help you find effective ways forward.

bhai88's Commitment

bhai88 believes that creating a healthy gaming environment is not the responsibility of the user alone. As a platform, we have an equal obligation. We therefore use both technology and policy to ensure the protection of our members.

You can find full details on our About Us page about how bhai88 works to serve its members with the highest level of safety and transparency.

The age of all members is verified at registration — no one under 21 can register.

When a suspicious betting pattern is detected, our team proactively reaches out to the member.

Self-exclusion and cooling-off requests are actioned promptly and a confirmation is sent to the member.

No promotional messages are sent to any member who is under self-exclusion.

All transactions and personal data are kept secure using SSL technology.

24/7 support in Bengali — our support team is always here for you, whatever the issue.

Common Questions About Responsible Gaming

For temporary self-exclusion, your account can be used again once the set period ends. However, if you choose permanent self-exclusion, there is no option to reactivate the account. Before making any decision, please speak with our 24/7 support team.

Report it to bhai88 immediately via live chat or email support. We will investigate the account in question and take the necessary steps. Keeping those under 21 away from gambling is one of our highest priorities.

Yes, a deposit limit takes effect immediately once set. However, increasing a limit requires a waiting period, which is in place to protect members from decisions made on impulse.

Yes. Research shows that excessive gambling or betting is a recognised behavioural addiction that can seriously affect a person's daily life, relationships and financial situation. It is possible to overcome this problem with the help of a professional counsellor.

No. Only one account per person is allowed at bhai88. If multiple accounts are created, they will be closed and the balances may be forfeited. Read our FAQ for more details.

The easiest way is to activate the cooling-off option from your own account. You can also contact the support team via live chat and they will quickly add a break to your account. Taking walks, spending time with family or pursuing other hobbies during breaks is also good for your mental wellbeing.